Tipps and Help

When you first launch the app, you'll be asked if you want to allow the app to access your location. The location of your posts is an essential part of all apps on SPOTTERON. Please allow access to the location service the first time you start the app to use it without any problems. On the map, you can see a dot with a circle around it. The dot is the location that the app gets back from your smartphone, and the circle represents approximate accuracy. In the app, you can always use the location icon:  to jump to your current location. This may take a few moments, depending on the signal strength. When entering a spot, the map is above the entry form. On the map, there is a crosshair  that points to where you want to locate your entry. You can drag the map to the correct location or use the location symbol here to jump to your current location using the phone's location services (aka GPS). Any Issues? To use your location in the app, the Location Service must be enabled in your phone's operating system. There are also several quality levels in the system settings of your smartphone. If your location is turned off on your smartphone, close the app entirely, turn on the location service, reopen the app, wait a few seconds and click on the icon (see "Create a new spot") If the location still does not work despite all attempts, it's possible that the app doesn't have permission to access the location service. Please check your app settings in the operating system or uninstall the app again and reinstall it from your App Store. This allows the app to reaccess your location as if the first time the app is launched.

If you can't see any content (map tiles) in the map section, please first check whether your smartphone has an internet connection or is in aeroplane mode. If this is the case, please activate your internet connection and restart the app. If no map content appears despite an internet connection, please change the map type in Main Menu> Settings. Sometimes the map provider may also be temporarily unavailable. If this does not help, please restart your smartphone completely or uninstall the app to reinstall it. If, despite all these steps, the problem persists, please write us at This email address is being protected from spambots. You need JavaScript enabled to view it., including details of your smartphone model, operating system + version and a screenshot. Thank you!

If you forget your password, there is the "Reset Password" function. Right next to the login form, you will find a text link that will take you to a new dialogue. There you can enter your e-mail address, confirm that you are a human (Captcha) and then press the reset button. You will then receive an e-mail with another link. Use it to set a new password in your browser. If you receive the error message: "No valid e-mail address", please check the correct spelling of your e-mail address again and also make sure that there are no spaces at the beginning and end. If everything is correct and the error message still appears, please contact us via This email address is being protected from spambots. You need JavaScript enabled to view it.. In most cases, this can happen if the e-mail address had a typo during registration. Let us know, and we will help you restore your access. Didn't receive an e-mail? Please check your SPAM folder. Automated e-mails often end up there. If no e-mail has arrived after some time, please contact us via This email address is being protected from spambots. You need JavaScript enabled to view it.

You can block content and other users you don't wish to engage with by logging into the app, open the Spot menu (three dots on the right-hand side), then go to „More“. Here you can choose to eighter „Block content“ (only this spot will be blocked and blurred out), or „Block User“ (all posts by this user will be blurred out). You can reverse this anytime by clicking „Unblock content“ in that Spot.