The Map Disappeared / Doesn't Show Up

If you can't see any content (map tiles) in the map section, please first check whether your smartphone has an internet connection or is in aeroplane mode. If this is the case, please activate your internet connection and restart the app. If no map content appears despite an internet connection, please change the map type in Main Menu> Settings. Sometimes the map provider may also be temporarily unavailable.

If this does not help, please restart your smartphone completely or uninstall the app to reinstall it. If, despite all these steps, the problem persists, please write us at This email address is being protected from spambots. You need JavaScript enabled to view it., including details of your smartphone model, operating system + version and a screenshot. Thank you!